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jaredcwhite 3 minutes ago [-]
I've been saying this for forever. Not only isn't it, broadly speaking, true that "users don't care if/how/why…" with regard to how products & services are made, but furthermore: it's our job as craftspeople to make people care! We should be open about the tools and processes we use to make things. Even if it's less obviously artistic than, say, a John Wick movie (where it's undeniable just how much people DO care about the creative process behind it).
tracerbulletx 4 hours ago [-]
Definitely true, but the generous interpretation which is sometimes true, is that some engineers think a lot of things will have second order effects that matter and they won't or they don't even think about the actual effect that's going to have business value and connect it to what they're doing, or are doing so without evidence.